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	<title>MasterMine Insider &#187; Rob Machalek</title>
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	<link>http://mastermine.net/insider</link>
	<description>Tips, Tricks, Support, and More!</description>
	<lastBuildDate>Tue, 15 May 2012 19:18:49 +0000</lastBuildDate>
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		<title>Enhancements to MasterMine for GoldMine</title>
		<link>http://mastermine.net/insider/2011/05/enhancements-to-mastermine-for-goldmine/</link>
		<comments>http://mastermine.net/insider/2011/05/enhancements-to-mastermine-for-goldmine/#comments</comments>
		<pubDate>Thu, 19 May 2011 21:14:21 +0000</pubDate>
		<dc:creator>Rob Machalek</dc:creator>
				<category><![CDATA[Tips & Tricks]]></category>

		<guid isPermaLink="false">http://mastermine.net/insider/?p=564</guid>
		<description><![CDATA[We recently posted release 6.0.414 (May 2011).  Users with current annual maintenance are welcome to download and update at any time at www.mastermine.net. Here is a list of enhancements since release 6.0.385 (November 2010). If you have any questions about any of these enhancements or bug fixes, please don’t hesitate to contact us for clarification, [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Getting on top of GoldMine</title>
		<link>http://mastermine.net/insider/2010/09/getting-on-top-of-goldmine/</link>
		<comments>http://mastermine.net/insider/2010/09/getting-on-top-of-goldmine/#comments</comments>
		<pubDate>Wed, 29 Sep 2010 04:54:31 +0000</pubDate>
		<dc:creator>Rob Machalek</dc:creator>
				<category><![CDATA[Tips & Tricks]]></category>

		<guid isPermaLink="false">http://mastermine.net/insider/?p=315</guid>
		<description><![CDATA[We sometimes forget that MasterMine, in addition to being useful for quick reports, graphs, and complicated dynamic data presentations, can simply give us a powerful top-down understanding of our GoldMine database, indeed of our whole GoldMine-centered enterprise.  Here are a few comments on using MasterMine to &#8220;master&#8221; GoldMine. Even if you&#8217;ve had MasterMine for years, [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>SQL Server Maintenance Plan for GoldMine</title>
		<link>http://mastermine.net/insider/2010/09/sql-server-maintenance-plan-for-goldmine/</link>
		<comments>http://mastermine.net/insider/2010/09/sql-server-maintenance-plan-for-goldmine/#comments</comments>
		<pubDate>Wed, 22 Sep 2010 15:32:34 +0000</pubDate>
		<dc:creator>Rob Machalek</dc:creator>
				<category><![CDATA[Tips & Tricks]]></category>

		<guid isPermaLink="false">http://mastermine.net/insider/?p=297</guid>
		<description><![CDATA[Has GoldMine been &#8220;slowing down&#8221; on you?  Some GoldMine users are unaware that regular maintenance of their database at the SQL level is a vital component of database efficiency.  This includes both backup AND index rebuilding, as well as various &#8220;cleanup&#8221; tasks, performed automatically on a regular basis.  This is NOT an automatic part of GoldMine&#8217;s [...]]]></description>
		<wfw:commentRss>http://mastermine.net/insider/2010/09/sql-server-maintenance-plan-for-goldmine/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Save SQL password in your MasterMine Reports</title>
		<link>http://mastermine.net/insider/2010/08/saving-sql-passwords/</link>
		<comments>http://mastermine.net/insider/2010/08/saving-sql-passwords/#comments</comments>
		<pubDate>Mon, 30 Aug 2010 08:01:13 +0000</pubDate>
		<dc:creator>Rob Machalek</dc:creator>
				<category><![CDATA[Tips & Tricks]]></category>
		<category><![CDATA[Excel]]></category>
		<category><![CDATA[MasterMine]]></category>
		<category><![CDATA[SQL]]></category>

		<guid isPermaLink="false">http://mastermine.net/insider/?p=129</guid>
		<description><![CDATA[Did you know that MasterMine does NOT have to ask you for your SQL password every time you re-open an existing report and refresh? By default, Excel does not save your password automatically. This is a security measure (added with Excel XP and later versions) to prevent unauthorized access to your data on the SQL server. However, if this level of security is not important to you, you can take two actions that will save you and your colleagues lots of time and effort.

1. Save the SQL password in existing reports:
- Open and refresh and existing report, entering the SQL password when asked.
- Click the Information button on the MasterMine toolbar, then click on the "Security" tab.
- Check the box that says "Save SQL password with pivot table."
- Click on the "Save" button to the right.
- You should get a dialog that says "Security settings saved." Click "OK."
- Save the workbook. 
(Click post to view remaining entry)]]></description>
		<wfw:commentRss>http://mastermine.net/insider/2010/08/saving-sql-passwords/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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		<item>
		<title>Upgrading to GoldMine PE 8.5 or 9.0?</title>
		<link>http://mastermine.net/insider/2010/08/upgrading-to-goldmine-pe-8-5-or-9-0/</link>
		<comments>http://mastermine.net/insider/2010/08/upgrading-to-goldmine-pe-8-5-or-9-0/#comments</comments>
		<pubDate>Mon, 02 Aug 2010 22:08:32 +0000</pubDate>
		<dc:creator>Rob Machalek</dc:creator>
				<category><![CDATA[Tips & Tricks]]></category>

		<guid isPermaLink="false">http://mastermine.net/insider/?p=240</guid>
		<description><![CDATA[Whenever you upgrade GoldMine, we recommend that you also upgrade MasterMine to the most current version.  That way, you automatically get the benefit of whatever new features, functions, or bug fixes we have added that address changes in the newer versions. This is also the most seamless way to keep your MasterMine functioning properly for all users. [...]]]></description>
		<wfw:commentRss>http://mastermine.net/insider/2010/08/upgrading-to-goldmine-pe-8-5-or-9-0/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>MasterMine Toolkit for &#8220;Cases&#8221;</title>
		<link>http://mastermine.net/insider/2010/05/toolkit-for-cases/</link>
		<comments>http://mastermine.net/insider/2010/05/toolkit-for-cases/#comments</comments>
		<pubDate>Wed, 26 May 2010 19:03:11 +0000</pubDate>
		<dc:creator>Rob Machalek</dc:creator>
				<category><![CDATA[Tips & Tricks]]></category>
		<category><![CDATA[New Toolkit Template]]></category>

		<guid isPermaLink="false">http://mastermine.net/insider/2010/05/toolkit-for-cases/</guid>
		<description><![CDATA[MasterMine for GoldMine includes a built-in set of templates for reporting on Cases, the new GoldMine 8.x &#8220;Service Module&#8221;. Don&#8217;t forget to &#8220;turn on&#8221; your Cases Toolkit when you upgrade to GoldMine Premium Edition. Find the new toolkit in the &#8220;Create MasterMine Report&#8221; dialog under &#8220;Preferences&#8221;. Share and Enjoy:]]></description>
		<wfw:commentRss>http://mastermine.net/insider/2010/05/toolkit-for-cases/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>GoldMine 9.0 Dashboards and MasterMine</title>
		<link>http://mastermine.net/insider/2010/05/goldmine-9-0-dashboards-and-mastermine/</link>
		<comments>http://mastermine.net/insider/2010/05/goldmine-9-0-dashboards-and-mastermine/#comments</comments>
		<pubDate>Wed, 19 May 2010 20:55:30 +0000</pubDate>
		<dc:creator>Rob Machalek</dc:creator>
				<category><![CDATA[Articles]]></category>

		<guid isPermaLink="false">http://mastermine.net/insider/?p=172</guid>
		<description><![CDATA[The latest version of GoldMine, version 9.0 due out in June or July 2010, includes two major new capabilities:  Dashboards and Outlook Integration.  The dashboards piece is aimed directly at those tempted by SalesForce.com, a “cloud” CRM system that touts its management-friendly interface as a major selling point.  Because the decision-makers at many CRM-using enterprises are not necessarily the same people who use the system day-to-day, this was a canny move on the part of GoldMine to match what is often only a cosmetic advantage for SalesForce.com.  Since GoldMine has some other clear advantages over SalesForce.com as a practical selling tool, we think the new dashboards will improve GoldMine’s competitiveness in the marketplace of small-to-medium sized business, and that’s a good thing.

So how does this new capability affect MasterMine users?  Managers DO need to be able to get good information quickly and easily, and GoldMine 9.0’s new dashboards provide potentially a handful of new, useful views into GoldMine data that Management can use to “oversee” their GoldMine-based processes.  By definition, a dashboard is a very high-level view of “what’s going on.”   Our take is that this will merely whet Management’s appetite for more and better, more current, more flexibly presented information.  A little good information begets more questions than it answers.  Fortunately, MasterMine users can be the heroes that answer this need.

(Click title to read full post)]]></description>
		<wfw:commentRss>http://mastermine.net/insider/2010/05/goldmine-9-0-dashboards-and-mastermine/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>New Release &#8211; MasterMine for GoldMine 6.0.387</title>
		<link>http://mastermine.net/insider/2010/05/new-release-mastermine-for-goldmine-6-0-387/</link>
		<comments>http://mastermine.net/insider/2010/05/new-release-mastermine-for-goldmine-6-0-387/#comments</comments>
		<pubDate>Wed, 05 May 2010 18:03:43 +0000</pubDate>
		<dc:creator>Rob Machalek</dc:creator>
				<category><![CDATA[Tips & Tricks]]></category>

		<guid isPermaLink="false">http://mastermine.net/insider/?p=163</guid>
		<description><![CDATA[The latest release of MasterMine for GoldMine, v 6.0.387 on April 26, 2010 includes a number of bug fixes and some important new features.  

]]></description>
		<wfw:commentRss>http://mastermine.net/insider/2010/05/new-release-mastermine-for-goldmine-6-0-387/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>MasterMine vs SQL Queries &#8211; Part 2</title>
		<link>http://mastermine.net/insider/2010/05/mastermine-vs-sql-queries-part-2/</link>
		<comments>http://mastermine.net/insider/2010/05/mastermine-vs-sql-queries-part-2/#comments</comments>
		<pubDate>Wed, 05 May 2010 15:53:41 +0000</pubDate>
		<dc:creator>Rob Machalek</dc:creator>
				<category><![CDATA[Tips & Tricks]]></category>

		<guid isPermaLink="false">http://mastermine.net/insider/?p=159</guid>
		<description><![CDATA[Alert reader Dennis Harrington asked me to explain further our preferred way of handling "last completed call" in GoldMine. My response:

I would use the built-in MasterMine template called "Last completed call".  The advantages are these:
1. I can include any data elements from history or contact1 or contact2 just by checking them on.  No need to know GoldMine data structure and field names.
2. It pulls date, reference, notes, etc. already formatted in a useful way, so I don't have to construct expressions that strip trailing spaces, parse out data from "shared" fields like history reference, etc.
3. Best of all, it gives me a multi-dimensional pivot-table to work with instead of just a flat list.  I can arrange this a million possible different ways to tell me anything I need to know that relates to "last call" instead of just giving me one answer to one question.
4. The whole package is stored as a re-usable Excel workbook, so I can retrieve, refresh and re-purpose this info any time I need to.
]]></description>
		<wfw:commentRss>http://mastermine.net/insider/2010/05/mastermine-vs-sql-queries-part-2/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Do-it-yourself Dashboards for GoldMine CRM</title>
		<link>http://mastermine.net/insider/2010/03/do-it-yourself-dashboards-for-goldmine-crm/</link>
		<comments>http://mastermine.net/insider/2010/03/do-it-yourself-dashboards-for-goldmine-crm/#comments</comments>
		<pubDate>Mon, 29 Mar 2010 22:02:16 +0000</pubDate>
		<dc:creator>Rob Machalek</dc:creator>
				<category><![CDATA[Tips & Tricks]]></category>
		<category><![CDATA[dashboards]]></category>
		<category><![CDATA[GoldMine]]></category>
		<category><![CDATA[MasterMine]]></category>

		<guid isPermaLink="false">http://mastermine.net/insider/?p=152</guid>
		<description><![CDATA[The most common buzzword in CRM these days is "Digital Dashboard." In effect, this refers to creating a one-stop location where a manager can see tables and graphs that reflect information from the many areas they are responsible for. For example, a sales manager might want to see a summary of calling activity, appointments set, and sales pipeline information, broken out by sales rep, all in a single view.

In about an hour, we put together this dashboard for a client using readily available functions and components in Excel and MasterMine. You can do this too, or we can do it for you, by fitting together several MasterMine pivot tables and using spreadsheet formulas to read the data into a summary report.

In this case, we started with a standard MasterMine "Call Activity" report showing call activity broken out by result codes. We grouped the codes into two categories, "Connection" and "no connection." We included the row totals, but hid the "no connections" column so we just show real contacts and total attempts. (Click title to read rest of entry)]]></description>
		<wfw:commentRss>http://mastermine.net/insider/2010/03/do-it-yourself-dashboards-for-goldmine-crm/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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