Licensing Options

MasterMine for GoldMine or MasterMine for QuoteWerks

First Full-user License: Each additional Full License: Each additional Share License:

$995 $300 $200

First year annual maintenance is additional to software price and is required. See benefits of annual maintenance below.

MMUpdater add-on

First Full-user License: Each additional MMUpdater:

$995 $300

Requires MasterMine for GoldMine CRM. You need NOT purchase as many MMUpdater seats as you have MasterMine.
MMUpdater is subject to 20% Annual Maintenance and requires current maintenance on MasterMine for GoldMine CRM.

Configurations

A bare-bones, single-user MasterMine could include a single full license plus annual maintenance:

$995 $199 $1194

First Full MasterMine User First year annual Maintenance Bare-bones Package

A more typical installation should include a handful of full-user seats for "report creators", share seats for those who use but do not build original reports, and at least one MMUpdater for a high-functioning data management user. Annual Maintenance adds 20% to the total. A "New User Implementation Pack" provides a fast start to get actual results most quickly. Your optimal configuration depends on your GoldMine CRM users and the importance of processing or seeing database overviews to do their jobs. It would usually include these components:

$995 $300 x __ $200 x __ $995 $300 x __ $225 20%

First Full MasterMine User where __ = additional users who need to generate reports as needed where __ = additional users who will share reports created by others MMUpdater where __ = additional users responsible for data management on a regular basis New User Implementation Pack (support and online report writing assistance to get a fast start) 20% of the total above for Annual Maintenance

Special exception: For single-user GoldMine installations (not undocked) a fully-functional MasterMine single-user "site license" can be purchased for $500 plus annual maintenance. If applicable, ask your sales representative for details.

MasterMine Annual Maintenance

Why should I stay current on Annual Maintenance?

Free Version Upgrades as long as you remain current.
  - Free support on MasterMine installation and troubleshooting (not GoldMine itself!)
  - Access to MasterMine report writing, online training, and MasterMine-enabled business analysis

Purchased with software: 20% of the total retail purchase price.
Renews annually: 20% of original retail price for equivalent software.

To Add or Reinstate Maintenance: To add annual maintenance more than 30 days after your initial software purchase, or to reinstate lapsed maintenance, you must first upgrade to the current version (see below) before purchasing maintenance at 20% of the original software price. If there has been no subsequent version released you may purchase maintenance at 30% of the current software price. Start date of maintenance, and anniversary of renewal, is the original date of purchase of the most current version. If you purchase additional seats, you must increase maintenance to cover the additional seats.

Upgrade MasterMine to Later Version

Free to those on current Annual Maintenance

For those not on maintenance:
    Upgrade from version 5 to version 6: 40% of current retail price for same seats
    Upgrade from version 4 to version 6: 60% of current retail price for same seats

*To acquire maintenance after initial software purchase, see above.

Note: Prices subject to change without notice. Any price quote is valid only as it agrees with the policies described on this web page at the time of purchase. MasterMine reserves the right to refuse to fulfill third-party quotes that are inconsistent with these policies.

What to include

MasterMine Support and Training Services

See below for a fuller description of each service.

Note that services are only available to current annual maintenance holders)

Report Writing Support: Support by unit (10-Pack): Support by unit (40-Pack): Basic Training, 2 hours: Share-only Training, 1.5 hours: MMUpdater-Only Training, 1hr: Onsite Training or Report Writing: New User Implementation Pack:

$180/hour. Rounds to 1/2 hour $450 prepaid. 1 unit = 1/4 hour $1600 $360 $270 $180 $180 $300

 

Report Creation and Customization

Live, online report creation and customization is the fastest way to get to your solution. You participate all along,
so you learn while you get your results. Let us know what you are trying to do. We'll give you a cost estimate, and
you decide whether it's worth the savings in time, effort and certainty that you got it right!

Support by Unit (Purchase in advance)

Live, phone/online support by "contract" helps you get reports done quickly and correctly. Typical support incidents take
less than 15 minutes, so buying them in advance by the "pack" saves you the cost of hourly billing, and the hassle of
payments for each incident. Units may be used in any number at once. Even MasterMine masters need help sometimes!

Pack of 10 units, up to 15 minutes each: $450
Pack of 40 units, up to 15 minutes each: $1600

Support by the Hour (Purchase at completion)

Purchase support by the hour at $180/hour. Each incident minimum 1 hour, with subsequent time rounded up to the nearest half-hour. Project estimates are usually possible in advance of work.

Online Training

Learn more about training topics covered by clicking HERE

Basic MasterMine for GoldMine Advanced MasterMine for GoldMine Share-User Training MMUpdater-Only Training Open Topic Training MasterMine for QuoteWerks

Two hours Two hours 1.5 hours One hour Two hours Two Hours

$360 $360 $270 $180 $360 $360

Live, In-person Training

Training In-Person, at your site:4 hrs minimum, $180/hour (Minimum 4) plus travel expenses.
Custom training, designed in cooperation with your GoldMine administrator.
Includes any training materials, sample reports, or other documentation required.

New-User Implementation Pack:

Recommended for ALL new users of MasterMine, to get the fastest, most intelligent start. Pack includes a "sampling" of
the above services: 1 hour report writing session, 3 units support, installation support as needed.

Payment Terms

Payment is due on delivery for software, support and training. We accept either credit card or corporate check in advance.
Delivery of software licenses or services may be delayed until receipt of payment.